This section is managed by a section head and five subordinate dealing staffs each assigned with 9 to 10 Tibetan Settlements and Cluster/Scattered Communities in India, Nepal and Bhutan. This section is responsible for overseeing and handling of overall administrative work of the department and the 45 Tibetan Settlement Offices (TSO) including Chief Representative Office, Bangalore (CRO).
- Overseeing and tracking progress on implementation of the Tibetan Rehabilitation Policy-2014 formulated by Ministry of Home Affairs, GoI for the Tibetan settlements in India. It sends directives to the concerned settlement officers from time to time to enable them to receive benefits from the Central & respective state governments as per TRP-2014 and seeks updates from respective settlements officers to track their progress.
- Examining, editing and compiling annual reports received from the TSOs and submits the finalized reports to the Tibetan Parliamentary secretariat within the dateline of June end of every financial year.
- Answering questions and queries from the Tibetan Parliament on the annual reports of the Tibetan settlements and any such queries from parliamentarian’s official visits to the Settlements.
- Organizing 5 day General Body Meeting of Settlement Officers which is held once in every two years.
- Proposing appointment of staff of CTRC, Local (Rangkhung), Temporary and Daily wagers in both Central and branch offices. Staff’s retirement, resignation, releasing of provident fund and service gratuity are also processed by this division. Appointment and resignation of the staff of crèche and day schools are also managed by this section.
- Preparing and submitting annual budget proposal of both the Department and TSOs to the Account Section for further submission to the concern authorities. It also facilitates purchasing vehicle, furniture and other necessary inventories for Settlement offices.
- Handles matters relating to land disputes settlements.
- Sending directives to all the Settlement officers on matters relating to rules & regulations of housing & estate management in the settlements.
- Seeking administrative approval for the receipt and utility of foreign contribution, and execution of the prospective projects of the TSOs.
- Delivering Kashag’s statements for the official events to all the TSOs.
- Seeking sanction for the Settlement officer’s outstation official visits.
- Receiving visitors and giving introduction on the Department and the functions of various sections in the Department.
- Issuing recommendation letters to sweater seller, research student and other such visitors as per their needs.
- Issuing service certificate to respective village and camp leaders in the Settlements.
- Giving CTRC owned houses on lease, renewing agreements and collecting house rents from the respective tenants.
- Registering incoming letters of all sections and distributing them to the concerned sections.
- Keeping records of the status of creation, exchange and sanction of staff post of the Department and the TSOs.
- Distribution, collection and submission of staff annual confidential report (ACR).
- Compiling and distributing annual calendar to all the sections.
- Organizing prayer recitations and submitting reports to the Dept. of Religion & Culture, CTA.
- Collecting list of new arrivals from Tibet and make entry in the Department’s database.
- Opening subject file for all the sections when required and keeping custody of closed subject files.